The Information Technology Center was established in University of Bahrain in 1991, so that to be entrusted and responsible for the planning, provision and management of an integrated and effective information technology infrastructures and applications. Moreover, usage and implementation of the latest methods and techniques, programs, systems, and equipments in the field of information technology in the university to be in the course of keeping pace with the steady and rapid changes and improvements in this active area. The center consists of four divisions are:

Information Network

This division is mainly responsible for the design, administration, maintenance, and security of the University local information network (LAN) that connects between the computers devices in use in the university different colleges and departments, to facilitate ease of contact in order to exchange and share programs, files, and information. This network interconnects and links between more than fifty (50) of the university buildings.

Information Systems

This division is responsible for the design and creation and development, maintaining and protection of the university database and computer information systems. The number of these information systems has reached more than twenty-one (21) system and they were developed based on oracle databases, the most important of those are the Admission and Registration system, Human Resource system, Finance and Budget system, Purchasing and Procurement System, and the Assets system.

Internet Services

This division is responsible for the design, development, management, and maintaining of the university website and its pages that have exceeded fifty-four (54) pages in addition to various web applications.

Technical Support and Maintenance

This division is responsible for providing technical support and maintenance of computers hardware and peripherals (printers, scanners, plotters, etc.) in use in the university and perform and do all the necessary repairs to sustain its operation and usage status, where their estimated numbers are more than seven thousand (7000) computers and more than two thousand (2000) printers.


In addition, the center includes Helpdesk unit dealing with user’s incidents, requests and problems through a service desk tool http://helpdesk.uob.edu.bh.

  • To assist the university in achieving its strategic objectives through the optimal use of information and communication technologies solutions.
  • Provision of infrastructures, systems, and high quality technical services that facilitate operation of the university and commensurate and consistent with the expectations and needs of the university community.
  • Designing and developing effective computer information systems and high quality IT services in line with the expectations and needs of the university administration and the various colleges and departments to effectively and accurately improve the functionality and the performance of the work in all educational and administrative aspects.
  • Manage information technology like strategic asset it truly is.
  • Strengthen support and reinforce of the academic mission, and functions and enrichment of the educational process and scientific research in the university.
  • Provision of studies and consultancy in the field of information technology for all the university.
  • Develop and implement controls and policies for the usage of information technology in the university.
  • Automation of all the administrative and financial functions in the university.
  • Strategic planning for the development of information systems and keep abreast of technological development in line with the university strategic plans for the future.
  1. Support of computers and printers.
  2. Support operating systems and office applications.
  3. Support user training.
  4. Information Technology Project Management.
  5. Support Internet services.
  6. E-mail support.
  7. Support LANs.
  8. Support and protect IT devices from viruses and unwanted programs.
  9. Support wired and wireless networks WIFI.
  10. Support for CCTV cameras system.
  11. Support Access Control systems.
  12. Design and support University applications.
  13. Integration and interdependence of University applications.
  14. Support information and data for University applications.
  15. Design and support of web applications.
  16. Design and support of mobile applications.

Achieved

  1. Migrating of information network for Sukhair campus by replace 3Com network switches with Cisco network switches and increase the speed of connecting buildings to 10Gbps.
  2. E-Admission system using the integration between Ministry of Education and e-Government and the UoB.
  3. Migrating of Information Network for Isa Town campus by replace 3Com network switches with Huawei networking switches.
  4. Migrating wireless network for Isa Town campus by replacing the Aruba wireless devices with Huawei wireless devices.
  5. Develop university mobile app for smart phones.
  6. Develop new university website.
  7. Provision of Office 365 services for students, which provides them with e-mail, storage space, chatting and Microsoft office applications .All of these is on Cloud.