Information Technology Center

OVERVIEW

The Information Technology Center was established in University of Bahrain in 1991, so that to be entrusted and responsible for the planning, provision and management of an integrated and effective information technology infrastructures and applications. Moreover, usage and implementation of the latest methods and techniques, programs, systems, and equipment in the field of information technology in the university to be in the course of keeping pace with the steady and rapid changes and improvements in this active area. The center consists of four divisions are:

  1. Information Network
  2. Information Systems
  3. Internet Services
  4. Technical Support and Maintenance

In addition, the center includes Helpdesk unit dealing with user’s incidents, requests and problems through a service desk tool http://helpdesk.uob.edu.bh

KEY RESPONSIBILITIES

1. Information Network

This division is mainly responsible for the design, administration, maintenance, and security of the University local information network (LAN) that connects between the computers devices in use in the university different colleges and departments, to facilitate ease of contact in order to exchange and share programs, files, and information. This network interconnects and links between more than fifty (50) of the university buildings.

2. Information Systems

This division is responsible for the design and creation and development, maintaining and protection of the university database and computer information systems. The number of these information systems has reached more than twenty-one (21) system and they were developed based on oracle databases, the most important of those are the Admission and Registration system, Human Resource system, Finance and Budget system, Purchasing and Procurement System, and the Assets system.

3. Internet Services

This division is responsible for the design, development, management, and maintaining of the university website and its pages that have exceeded fifty-four (54) pages in addition to various web applications.

4. Technical Support and Maintenance

This division is responsible for providing technical support and maintenance of computers hardware and peripherals (printers, scanners, plotters, etc.) in use in the university and perform and do all the necessary repairs to sustain its operation and usage status, where their estimated numbers are more than seven thousand (7000) computers and more than two thousand (2000) printers.

SERVICES

  1. Support of computers and printers.
  2. Support operating systems and office applications.
  3. Support user training.
  4. Information Technology Project Management.
  5. Support Internet services.
  6. E-mail support.
  7. Support LANs.
  8. Support and protect IT devices from viruses and unwanted programs.
  9. Support wired and wireless networks WIFI.
  10. Support for CCTV cameras system.
  11. Support Access Control systems.
  12. Design and support University applications.
  13. Integration and interdependence of University applications.
  14. Support information and data for University applications.
  15. Design and support of web applications.
  16. Design and support of mobile applications

CONTACT US

Contact

Eng. Wael Mohamed Attia            Tel: 17438855                    Fax: 17449108                  E-mail: itdirector@uob.edu.bh